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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debra Haddock

Debra Haddock

April 13, 2026

5  out of  5
rating by Debra Haddock
"Today I had the pleasure of talking with JORDAN at State Farm Indurance/Brett Hensley, regarding RV Insurance. Jordan was great help to me and within minutes I had the coverage I need. If you are looking for an insurance agency that cares about their clients I am happy to refer you to this firm. Thanks again Jordan!!"
We responded:
"Debra, thank you so much for taking the time to leave us such a wonderful review. Jordan is fantastic and I'm so happy she took great care of you! "
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Robbin Mills

March 26, 2026

5  out of  5
rating by Robbin Mills
"Tim was able to save me Over $62 a month! He was extremely knowledgeable and helpful. I had been talking to multiple agents shopping for insurance and after talking to Tim I knew I had made the right decision to go with Brett Hensley And State Farm"
We responded:
"Robbin, thank you so much for the wonderful review of our office and Tim! I am very thankful you made the decision to go with us and we appreciate your business"
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Anna Seay

March 19, 2026

5  out of  5
rating by Anna Seay
"Brett and Tim saved me money on both my home and auto. I was previously with Progressive for years and didn’t think the rates could be beat! Amazing service by this State Farm team!"
We responded:
"Anna, thank you so much for taking the time to leave us such a wonderful review. We appreciate you and your business! "
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Alison Park

March 18, 2026

5  out of  5
rating by Alison Park
"I have been over paying on my auto insurance with GEICO for years. I called Brett Hensley State Farm and spoke with Tim. He was able to provide better coverage than I had before and saved me over $600 for six months! He was very knowledgeable about other types of insurance as well. Tim is kind, helpful, and funny too! I always hate calling to discuss insurance but he made it a pleasurable experience. Thank you, Tim! (10 more stars for you!) :)"
We responded:
"Alison, thank you so much for taking the time to leave Tim such an amazing review. We appreciate you!"
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shawanda Buck

March 5, 2026

5  out of  5
rating by shawanda Buck
"Brett was great and got me full coverage with home at a low price."
We responded:
"Shawanda, thank you so much for taking the time to leave us a review."
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Betty Hardy

February 27, 2026

5  out of  5
rating by Betty Hardy
"People are extremely friendly and very helpful"
We responded:
"Betty, thank you for taking the time to let us know how we did. We appreciate you"
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Alyssa

February 26, 2026

5  out of  5
rating by Alyssa
"Jordan’s customer service was amazing!! Super sweet and professional! Would recommend her to anyone! Thank you again!"
We responded:
"Alyssa, thank you so much for taking the time to leave Jordan such an amazing review! "
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C Wilks

February 25, 2026

5  out of  5
rating by C Wilks
"JordanAnn was great, helped me save some money and increased my coverage. She was respectful, informative, and understanding. I am glad I was able to switch and that was all thanks to JordanAnn"
We responded:
"Thank you so much for taking the time to leave Jordan such a great review and I'm glad we could save you money while giving you better coverage!"
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RJ BROWNING

February 23, 2026

5  out of  5
rating by RJ BROWNING
"This place was awesome. I would recommend State Farm and this office in Crandall Tx to everyone"
We responded:
"RJ, thank you so much for taking the time to leave us such a great review! "
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Matthew King

February 18, 2026

5  out of  5
rating by Matthew King
"The Crandall State Farm folks always help out with both home and auto insurance. I have had State Farm since Ronnie operated out of Seagoville, now Brett and his team provide great care. Samantha is always helpful when I call for any need."
We responded:
"Matthew, thank you so much for taking the time to leave us such a wonderful review. We appreciate your business over the years and I am happy we can continue that great care you've always received!"
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Mark Woodruff

February 17, 2026

5  out of  5
rating by Mark Woodruff
"Brett Hensley and the staff at State Farm consistently deliver top-tier customer service. They are knowledgeable, responsive, and truly on top of their game. Highly recommend!"
We responded:
"Mark, thank you so much for taking the time to leave us such a wonderful review! I am so thankful to hear such great things about our service team. "
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Martha Alicia

February 12, 2026

5  out of  5
rating by Martha Alicia
"We decided to change insurance company, Tim Thacker contacted us and made the transition very easy and gave us a great quote that will save us money. Mr. Thacker is very polite and helpful."
We responded:
"Martha, thank you so much for taking the time to leave us and Tim such a wonderful review. We appreciate you and your business! "
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Jacob Wilburn

February 12, 2026

5  out of  5
rating by Jacob Wilburn
"Jordan is the nicest insurance agent I’ve ever met! She was very knowledgeable of the policy and understanding of my time. She was able to answer all my questions about my coverages as well. I highly recommend at least getting a quote from her it could save you hundreds, I was able to save $120 by switching!"
We responded:
"Jacob, thank you so much for leaving such a great review of Jordan! We love her and I'm thankful she was able to help you out so much. "
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Michael Strouse

February 11, 2026

5  out of  5
rating by Michael Strouse
"Very easy to work with and on top of there game would 100% recommend to everyone. they saved me extra money on my monthly bill, and were a very friendly group. would give more then five stars if possible. Thank yall for taking the time to help"
We responded:
"Michael, thank you so much for taking the time to leave us a (6) star review! I am glad we were protect the things that are important to you and save you money "
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Josue Lopez

February 10, 2026

5  out of  5
rating by Josue Lopez
"I was shopping for insurance and spoke with Tim. He got me a great rate for bundling home and auto, and thoroughly explained my coverages. He made switching easy. Thanks Tim!"
We responded:
"Josue, thank you so much for taking the time to leave us such a wonderful review. I am very thankful Tim did such a great job explaining your coverages and helping you switch "
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Forrest Smiley

February 4, 2026

5  out of  5
rating by Forrest Smiley
"We switched from Progressive to State Farm, trying to find a little bit of savings in these current times. The representative did a great job and maintained great communication with me in the process."
We responded:
"Forrest, thank you so much for taking the time to leave us such a wonderful review. I am very thankful we could help you out."
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Meagan Gaessler

February 2, 2026

5  out of  5
rating by Meagan Gaessler
"Brett listened clearly, answered all questions and got us the coverage we wanted as well as things we needed that we dropped the ball on."
We responded:
"Meagan, thank you so much for taking the time to leave us such a wonderful review! We appreciate you and your business"
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Camero Maghembe

January 30, 2026

5  out of  5
rating by Camero Maghembe
"jordan was nice"
We responded:
"Camero, thank you for leaving us a 5 star review!"
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Richard John II

January 28, 2026

5  out of  5
rating by Richard John II
"Very helpful team. Got everything I needed in a timely manner. Communicated through email, and it wasn't a problem at all!"
We responded:
"Richard, thank you so much for the taking the time to leave us such a wonderful review! "
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Olaide Lawal

January 28, 2026

5  out of  5
rating by Olaide Lawal
"They are great and responsive. Never push but get the work done."
We responded:
"Olaide, thank you so much for the fantastic 5 star review. "
Profile photo of DEANNA PERRYMAN

DEANNA PERRYMAN

January 22, 2026

5  out of  5
rating by DEANNA PERRYMAN
"Love the team at Brett Hensley State Farm. Everyone I have encountered has been very helpful and super friendly. Thank you"
We responded:
"Deanna, thank you so much for taking the time to leave us a 5 star review. I am thankful we were able to help you and your family! "
Profile photo of Gabbi Gunter

Gabbi Gunter

January 20, 2026

5  out of  5
rating by Gabbi Gunter
"Jordan at State Farm was great to work with. Friendly, professional, and very helpful in making sure I had the right car insurance coverage. The process was quick and stress-free. Highly recommend."
We responded:
"Gabbi, thank you so much for leaving such a wonderful review for Jordan! I am glad we could help you out with your auto insurance needs "
Profile photo of Emily Noble

Emily Noble

January 20, 2026

5  out of  5
rating by Emily Noble
"10/10 service! Most friendly insurance agent out there! Gave me a very good quote for a new 2025 Silverado to which i agreed and then he was able to find me an even cheaper insurance plan! Would definitely recommend Brett and his team in Crandall."
We responded:
"Emily, thank you so much for taking the time to leave us such a wonderful review. I am very happy we were able to help you out"
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terri k lanier

January 16, 2026

5  out of  5
rating by terri k lanier
"I was looking for new insurance, tried to call another company and could not get through. I seen the reviews on here to Brett’s place. I talked to Taylor and oh my goodness. She was the sweetest and nicest. Easy to work with and made changing insurance so easy. She restored my faith in humans again. There really is still people who do their job and help their costumers. Give Taylor a call and let Her help you"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Brett Hensley’s Team. "
Profile photo of yuvraj devekar

yuvraj devekar

December 9, 2025

5  out of  5
rating by yuvraj devekar
"It has been great working with Brett. They were not just gave better pricing, coverage but also prompt in reposing queries. Also additional follow-up . This is 1st time I saw excellent support from insurance agent."
We responded:
"Yuvraj, thank you so much for taking the time to leave us such an amazing review! We appreciate you and your business."