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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nelson Anibal Morales

March 10, 2025

5  out of  5
rating by Nelson Anibal Morales
"Excellent support, she made easy the boarding process with the new policy… and she always have a great attitude"
We responded:
"Nelson, thank you so much for the 5 star review. "
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Stacy Payne

March 5, 2025

5  out of  5
rating by Stacy Payne
"Taylor was great. She explained things very well and she answered all of my question. I also got me a disability policy while talking to her. She was very professional and that means a lot to me…. Good job Taylor"
We responded:
"Stacy, thank you so much for the great review about Taylor. I am happy she did such a professional job to help you out!"
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Joshua Wilson

March 4, 2025

5  out of  5
rating by Joshua Wilson
"LOVE THIS COMPANY JUST APOKE TO TAYLOR AND SHE TOOK GREAY CARE OF ME AND MY WIFE. STAYED ON THE PHONE TO MAKE SURE EVERYTHING WAS DONE AND ALSO ANSWERED ALL OUR QUESTION ANDBGOUND SOME DISCOUNTS FOR US."
We responded:
"Joshua, thank you so much for the amazing review!"
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Irvin Dauphine

March 3, 2025

5  out of  5
rating by Irvin Dauphine
"The agent did a tremendous job on everything. Agent met all my requirements and needs to make my insurance coverage affordable. Thanks Taylor👍🏾"
We responded:
"Irvin, thank you so much for the amazing review. We appreciate you and your business "
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Austin Jones

February 28, 2025

5  out of  5
rating by Austin Jones
"Brett was able to help me switch and lower my monthly insurance rate! Thank you State Farm and Brett."
We responded:
"Austin, thank you so much for the fantastic review and for your business!"
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D G

February 28, 2025

5  out of  5
rating by D G
"Brett was a great big help with State Farm. He was able save us money too. Thanks Staye Farm."
We responded:
"Thank you so much for the great review!!"
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Pervez Mahmud

February 27, 2025

5  out of  5
rating by Pervez Mahmud
"Taylor, like the singer, was extremely nice, professional, and personal. I was with AAA for 29 years, since 1986, but due to an health issue suffering a brain stroke, I’m forced to get a good insurance with a much better price, State Farm did it. 👍🏻"
We responded:
"Pervez, thank you so much for the fantastic review and for trusting us with your business!"
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Biju Nambisan

February 25, 2025

5  out of  5
rating by Biju Nambisan
"I recently worked with Taylor at Brett Hensley - State Farm Insurance Agency to get a new auto policy, and it was one of the smoothest experiences I've had. Taylor's knowledge was invaluable in helping me find the best policy at the right price, with the right coverage. She clearly explained all my options, including discounts, and empowered me to make an informed decision. I highly recommend her"
We responded:
"Biju, thank you so much for the amazing review of Taylor! We are so happy we could get you the best policy at the right price and coverage. "
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Jessica Coleman

February 20, 2025

5  out of  5
rating by Jessica Coleman
"Awesome State Farm Agent! Friendly and informative."
We responded:
"Jessica, thank you so much for the amazing review!"
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Mykela Mason

February 19, 2025

5  out of  5
rating by Mykela Mason
"Taylor was so nice and informative!"
We responded:
"Mykela, thank you so much for leaving us a review! "
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Jason Young

February 19, 2025

5  out of  5
rating by Jason Young
"Taylor called me to review our policies and informed us that our premiums were decreasing. She was very thorough and went over the details specifying where we were saving money and was kind enough to offer additional options that could apply additional discounts to our policies. Very professional, informative and kind! Very pleased!"
We responded:
"Jason, thank you for the amazing review! Thank you for your business and I'm happy Taylor did such a great job"
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shimon bhandari

February 17, 2025

5  out of  5
rating by shimon bhandari
"Very helpful"
We responded:
"Shimon, thank you so much for the great review!! "
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Conner Smith

February 14, 2025

5  out of  5
rating by Conner Smith
"Brett is very easy to work with he was able to save me almost $1000 if not more by changing my insurance carrier to State Farm! Brett is very timely with his responses and doesn’t keep you waiting."
We responded:
"Conner, thank you so much for the amazing review! We appreciate you and your business "
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john kennedy

February 13, 2025

5  out of  5
rating by john kennedy
"Perfect, great service , courteous, timely and very professional!"
We responded:
"John, thank you so much for the great review!!"
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Jay Revord

February 12, 2025

1  out of  5
rating by Jay Revord
"One star is to generous. I changed to state farm for home insurance after being poached by one of Brett’s charismatic sales associates Taylor. She did a fantastic job getting me insurances. To bad the insurance was for a property I never owned nor been to in over 5 years. I didn’t find out till 2 months into my contract. Only found out the address was wrong when my mortage company called asking “um you don’t have insurance??” After deciding to stay with Brett and his team, I found out my bill went up $700 a year from what they quoted me originally. Still decided to stay with them as the coverage was good and they saved me a few bucks in my auto. After three months of back and forth and no stop stress, they dropped me as a client because the roof on my garage and additional structures were “rusty”"
We responded:
"Thank you for sharing your experience. I’m truly sorry to hear about the issues you encountered with your insurance policy and the stress it caused you. We aim to provide excellent service, and it’s clear we missed the mark in your case. I appreciate your kind words about Taylor and your decision to continue with our team despite the challenges. However, I understand how frustrating it must have been to deal with the incorrect property information and the unexpected premium increase when the correct house was inputted. After addressing your concerns the last few weeks myself via several phone calls, we have tweaked our processes to make sure this mistake doesn’t happen again. Please feel free to reach out to me directly at 972-287-1498 or email me at brett@bretthensleysf.com if you need anything else in the future. "
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Seth Jordan

February 7, 2025

5  out of  5
rating by Seth Jordan
"Brett Hensley is as good as it gets in the insurance game. We happened to find him by chance, and he was kind and professional. I will be recommending him to all my friends and family in the future"
We responded:
"Seth, thank you so much for the fantastic review!! We appreciate you and your business. "
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Nick Dixon

February 7, 2025

5  out of  5
rating by Nick Dixon
"Brett was great to work with, he’s listens and he’s knowledgeable, and fast. He got me a similar policy to the one I had, but over $100 cheaper. Thank you."
We responded:
"Nick, thank you so much for the great review! "
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Kristen Matlock

January 8, 2025

5  out of  5
rating by Kristen Matlock
"I highly recommend Bret! He is a very sweet and personable guy and extremely helpful and knows his stuff!"
We responded:
"Kristen, thank you so much for the wonderful review and for your business! "
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Michell Flores

January 3, 2025

5  out of  5
rating by Michell Flores
"I had a great experience from the moment I picked up the phone. He was very personable, transparent and knowledgeable throughout the process."
We responded:
"Michell, thank you so much for the amazing review! "
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Juan Briones

December 24, 2024

5  out of  5
rating by Juan Briones
"BRETT, WAS VERY ATTENTATIVE TO EVERY QUESTION AND CONCERN THAT I HAD WHILE HE WAS EXPLAINING ALL THE COVERAGES TO MY AUTO INSURANCE. LOOKS LIKE I WILL BE WITH THEM FOR MONTHS POSSIBLY YEARS TO COME."
We responded:
"Juan, thank you so much for the kind words and thank you for your business. I am happy we could take care of your auto insurance needs"
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Joshua Budesa

December 6, 2024

5  out of  5
rating by Joshua Budesa
"Brett was great, he was able to get me quoted, signed ups nd policy cancelled in less than 36 hours. I’m saving hundreds off my previous insurance companies and have it consolidated to one single app. I’m also thankful I’m with a more reputable insurance company, State Farm. Thank you for your hard work, Brett!"
We responded:
"Thank you, Joshua! We're thrilled to hear that our team was able to assist you efficiently and save you money. We appreciate your trust in State Farm and are glad to have you with us."
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Fallon Rybacki

December 4, 2024

5  out of  5
rating by Fallon Rybacki
"Brett is superb at helping customers save money with a friendly attitude and he actually listens! It’s so great dealing with a someone who understands the customer base and pays attention to detail!"
We responded:
"Thank you, Fallon! We're thrilled to hear that Brett's attentive and friendly service made a positive impact. Your kind words and recognition of his dedication to customer satisfaction mean a lot to us. We appreciate your feedback!"
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Taylor Stinson

November 26, 2024

5  out of  5
rating by Taylor Stinson
"I switched all my policies to Brett Hensley, and I couldn't be happier that I did. The customer service I have experienced is top notch! They saved me $1200/a year right in time for the holidays! I highly recommend Brett's office for Auto, Home and Life insurance!"
We responded:
"Thank you, Taylor! We're thrilled to hear about your positive experience and the savings you've achieved. Your recommendation means a lot to us. We're here to continue providing top-notch service for all your insurance needs."
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Nicole Gore

November 25, 2024

5  out of  5
rating by Nicole Gore
"Amazing service, great communication and competitive pricing!"
We responded:
"Thank you, Nicole! We're thrilled to hear you enjoyed our service, communication, and pricing. Your satisfaction is our top priority."
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Jeremy

November 25, 2024

5  out of  5
rating by Jeremy
"Excellent service and very professional. They gave me an excellent quote and saved me time and money."
We responded:
"Thank you, Jeremy, for your kind words! We're thrilled to hear that you found our service professional and that we could provide you with a great quote. Your satisfaction is our top priority, and we appreciate your trust in us."