State Farm® Insurance Agent Brett Hensley

"Tim at Brett Hensley State Farm is outstanding. He took the time to explain all my coverage options and made sure I understood exactly what I was getting. No pressure, just honest advice and great service. He saved me money and improved my coverage. Highly recommend asking for Tim if you want someone who truly looks out for you. I would give Tim 100 stars if possible!!!"

"People are extremely friendly and very helpful"

"Jordan’s customer service was amazing!! Super sweet and professional! Would recommend her to anyone! Thank you again!"

"JordanAnn was great, helped me save some money and increased my coverage. She was respectful, informative, and understanding. I am glad I was able to switch and that was all thanks to JordanAnn"

"This place was awesome. I would recommend State Farm and this office in Crandall Tx to everyone"

"The Crandall State Farm folks always help out with both home and auto insurance. I have had State Farm since Ronnie operated out of Seagoville, now Brett and his team provide great care. Samantha is always helpful when I call for any need."

"Jordan has a genuine personality and gave a thorough breakdown of the different policies options which gave me better insight into selecting the insurance that was best for my family. She was extremely patient and professional every time I spoke with her. In a world fueled by technology, it was refreshing to speak with a person such as Jordan who gave superb customer service. Thank you. Your efforts didn’t go unnoticed and are greatly appreciated."

"Brett Hensley and the staff at State Farm consistently deliver top-tier customer service. They are knowledgeable, responsive, and truly on top of their game. Highly recommend!"

"Tim was great! Very kind and explained everything and answered all of my questions."

"He was more than helpful finding coverage for my teen driver. I highly recommend"

"We decided to change insurance company, Tim Thacker contacted us and made the transition very easy and gave us a great quote that will save us money. Mr. Thacker is very polite and helpful."

"Jordan is the nicest insurance agent I’ve ever met! She was very knowledgeable of the policy and understanding of my time. She was able to answer all my questions about my coverages as well. I highly recommend at least getting a quote from her it could save you hundreds, I was able to save $120 by switching!"

"Very easy to work with and on top of there game would 100% recommend to everyone. they saved me extra money on my monthly bill, and were a very friendly group. would give more then five stars if possible. Thank yall for taking the time to help"

"I was shopping for insurance and spoke with Tim. He got me a great rate for bundling home and auto, and thoroughly explained my coverages. He made switching easy. Thanks Tim!"

"We switched from Progressive to State Farm, trying to find a little bit of savings in these current times. The representative did a great job and maintained great communication with me in the process."

"Brett listened clearly, answered all questions and got us the coverage we wanted as well as things we needed that we dropped the ball on."

"jordan was nice"

"Very helpful team. Got everything I needed in a timely manner. Communicated through email, and it wasn't a problem at all!"

"They are great and responsive. Never push but get the work done."

"Love the team at Brett Hensley State Farm. Everyone I have encountered has been very helpful and super friendly. Thank you"

"Jordan at State Farm was great to work with. Friendly, professional, and very helpful in making sure I had the right car insurance coverage. The process was quick and stress-free. Highly recommend."

"10/10 service! Most friendly insurance agent out there! Gave me a very good quote for a new 2025 Silverado to which i agreed and then he was able to find me an even cheaper insurance plan! Would definitely recommend Brett and his team in Crandall."

"I was looking for new insurance, tried to call another company and could not get through. I seen the reviews on here to Brett’s place. I talked to Taylor and oh my goodness. She was the sweetest and nicest. Easy to work with and made changing insurance so easy. She restored my faith in humans again. There really is still people who do their job and help their costumers. Give Taylor a call and let Her help you"

"It has been great working with Brett. They were not just gave better pricing, coverage but also prompt in reposing queries. Also additional follow-up . This is 1st time I saw excellent support from insurance agent."

"Taylor was great. She explained things very well and she answered all of my question. I also got me a disability policy while talking to her. She was very professional and that means a lot to me…. Good job Taylor"