State Farm® Insurance Agent Brett Hensley

"Enjoyed the Conversation and his understanding of my wants and needs"

"Very impressed with the service here! Ricky really knows his stuff"

"Excellent to work with. Helped me switch our homeowners and car insurance after being shafted with our previous ins. Saving us some money along the way!"

"Excellent customer service. Attentive to your needs when advising."

"Brett has been very responsive and easy to work with. He has been very thorough with ensuring I have all the coverage needed to protect my family and I."

"He is very professional and knowledgeable! Great costumer service"

"They are great! They reach out to me and offered the best price and also helped me when I needed changes with my insurance. Thank you!"

"Our insurance needs are a little complicated and switching over our home and auto coverages is always a bit of a challenge. But Brett listened and was very thorough. He’s attentive and responsive. We are saving money and I feel in good hands."

"I was at my wits end last year. I had filed a claim with my prior insurance company and my premiums were out of this world. This office contacted me and was able to lower my homeowners insurance plus cut my auto in half. They have been very responsive if I call the office with any questions. I am contacted when my policy renews, asking if I have any questions.This year, my premium went down. Great customer service."

"I had all in all an excellent experience. My agent answered all my questions and quoted the best price for my home and car insurance coverage."

"Lexi was super informative and very helpful!!"

"Taylor was great! She worked effortlessly to find me the best deal. Taylor is a valuable asset to State Farm!!!!!"

"What can I say about this office and Lexi? Plenty of amazing things! Lexi is wonderful in all the ways you can imagine❤️ She was able to get me renters AND full coverage on my car for around $125 total when I was paying $130 for BASIC LIABILITY ONLY with Allstate! You cannot beat that price in 2025! Their office has been wonderful with me as well! You receive actual communication with real people who CARE and want to help you out! No automated communication! I had a card problem on my end and my payment didn't go through so I called and they were able to fix it for me. Thank you guys for a great insurance switch!"

"Lexi was awesome! We were up against a short timeline to get a new Homeowner Policy in place due to our old company pulling out of the market. Lexi went above and beyond to get us a great quote on a new HO policy as well as new auto policies. We were extremely grateful for her excellent customer service and friendly attitude. Looking forward to doing business with this State Farm agency."

"Outstanding young lady who helped me get life insurance and combine two auto insurance policies into one."

"I want to start by saying… Brett Bauer is the Absolute Best Agent I’ve ever had! He is knowledgeable, kind, patient, thorough and mindful. I can also say, I trust him…and that’s really something to say when it comes to insurance agents and companies. In the process of me changing insurance companies due to extremely higher rates. Brett has held my hand; guided me through; and helped me understand each step I was taking, while preparing me for what was coming ahead. He also sent me a check list to remind me of what I needed to do and the next steps coming. He has made my transition to State Farm a pleasure instead of a challenging chore. I also love that when I wanted information on additional policies outside of home and auto, he discussed that info as well but never pushed or pressured me to sign up. Bret, I thank you for the “relationship “ that was built during this process. And knowing that I can always call you and you know who I am and are ready to answer. Thank you, Tracie Johnson #yesitspossibletotrustyourinsuranceagent"

"Lexi has provided a great assistance and service!!"

"Very helpful, informative and was able to save my family and I a lot of money on home and auto coverage. 10/10 would recommend!"

"Great people with great help"

"Brett very nice, caring, patient, and helpful to me and my husband.First time I heard him on the phone connection."

"Jordan was really great, helpful but not overly pushy as some are. Saved us a lot on our car insurance and we are appreciative. Would recommend to others"

"I needed a good quality homeowners premium for my rental property. Jordan, was very helpful and made things super easy to understand and practically handled everything for me. I will definitely be using the State Farm branch in Crandall again."

"I wanted to leave a review on my personal experience with State Farm insurance. I believe her name was Samantha, and Lexie. They are both very helpful and very knowledgeable. Samantha was very nice to me over the phone making sure all my questions were answered, as well as very informative throughout our conversation. Lexie on the other hand is very patient, and understanding. Those are the most best qualities a person can have. I do feel very understood/welcomed here by the 2 of them. I appreciate very much the kindness they have both expressed to me. Thank you! 🙏🏼 ❤️"

"Yall did an excellent job on everything"

"Jordan proactively reached out to me due to being a former customer, to see if she could gain back my business. It was perfect timing as my rates with my current insurance have increased year over year with high deductible options. As we spoke she provided a quote for both renters and auto, that not only saved me almost $300 a month but gave superior coverage! It was the phone call I didn’t know I needed and made my day! She was thorough, thoughtful and listened to my concerns which is greatly appreciated."