State Farm® Insurance Agent Brett Hensley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
terri k lanier
January 16, 2026
"I was looking for new insurance, tried to call another company and could not get through. I seen the reviews on here to Brett’s place. I talked to Taylor and oh my goodness. She was the sweetest and nicest. Easy to work with and made changing insurance so easy. She restored my faith in humans again. There really is still people who do their job and help their costumers. Give Taylor a call and let Her help you"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Brett Hensley’s Team. "
chloe b
December 18, 2025
"I choose Brett Hensley because the customer service is amazing and the rates are just right . Would recommend to others"
"Chloe, thank you so much for taking the time to leave us a 5 star review!"
yuvraj devekar
December 9, 2025
"It has been great working with Brett. They were not just gave better pricing, coverage but also prompt in reposing queries. Also additional follow-up . This is 1st time I saw excellent support from insurance agent."
"Yuvraj, thank you so much for taking the time to leave us such an amazing review! We appreciate you and your business."
Stacy Payne
December 8, 2025
"Taylor was great. She explained things very well and she answered all of my question. I also got me a disability policy while talking to her. She was very professional and that means a lot to me…. Good job Taylor"
"Stacy, thank you so much for the great review about Taylor. I am happy she did such a professional job to help you out!"
Dennis Brattin
December 5, 2025
"Outstanding young lady who helped me get life insurance and combine two auto insurance policies into one. Lexi is very personable and informative."
"Dennis, thank you so much for letting us take care of your auto and life insurance needs! "
Cheryl Hunter
December 4, 2025
"Everyone at the office is great. Always professional and making sure to answer my questions. They have never let us down."
"Cheryl, thank you so much for taking the time to leave us such a great review! We appreciate you."
Collin Dishman
November 24, 2025
"Brett has been amazing and made this a very easy transition! Provided us with quotes quickly and walked through all the details that we need to know very clearly. Referring away!"
"Collin, thank you so much for taking the time to leave us a review! We appreciate you "
PC Ashley
November 20, 2025
"Jordan was lovely. Most important, she listened to my needs, understood my concerns, and then crafted a set of policies that provided more coverage at a significant savings. Definitely happy with my experience!"
"PC, thank you so much for taking the time to leave Jordan such a wonderful review. She is fantastic and I'm so thankful we have her! "
Angelique Hall
November 18, 2025
"Great customer service and so easy to understand details on my policy."
"Angelique, thank you so much for the 5 star review. We appreciate you!"
kerry bauler
November 12, 2025
"A year after leaving State Farm to find better rates in Illinois(where I lived at the time) I get a call from Taylor in Hensley’s office down here in Texas. I told her what I was paying with another major insurance carrier and she told me she would like to see if she can get me even better rates, and if I’d be willing to return to State Farm. She set me up with more coverage for less money. She was super informative, and made sure that all of my questions were answered every step of the way. Taylor is fantastic!"
"Hi Kerry, thank you so much for taking the time to leave our office and our team member, Taylor, a review. I am so thankful she was able to help you get taken care of. Welcome to Texas! "
Ray W
November 7, 2025
"Jordan was a great help getting me switched over from my former insurance company to their more reasonably priced insurance. I appreciate Jordans patience and knowledge. Job well done."
"Ray, thank you so much for taking the time to leave a review for our team. Jordan is amazing and I am thankful she was able to help you out!"
Xianhui wang
November 5, 2025
"Great experience!"
"Xianhui, thank you so much for taking the time to leave our team a 5 star review! "
Richard Jacob Rivera
November 4, 2025
"Mr. Chris is an outstanding insurance agent! His phone etiquette is professional and social skills are phenomenal. Every time I call the office, he treats me like we’ve known each other forever. I would like to honor him by stating he is proficient, professional, and proper. I recently purchased a vehicle and called the office to insurance. The insurance agency system recognize my phone number, so I was verified in less than a minute. I have had horrible insurance experiences where I’m on the phone for 10 minutes before I could get anything done and calling Chris was quick and super easy being that the system recognized my phone number. Highly recommend asking for Chris. 100 out of 5 stars."
"Richard, thank you so much for leaving us such an amazing review and letting us know how we did! We appreciate you and thank you so much for your business."
John Kepple
October 14, 2025
"Enjoyed the Conversation and his understanding of my wants and needs"
"John, thank you so much for taking the time to leave us a 5 star review! "
Mayra Perez
October 1, 2025
"Very impressed with the service here! Ricky really knows his stuff"
"Mayra, thank you so much for the 5 star review! "
Lugene Parker (HadToHappn)
September 30, 2025
"Excellent to work with. Helped me switch our homeowners and car insurance after being shafted with our previous ins. Saving us some money along the way!"
"Lugene, thank you so much for leaving us a 5 star review. I am so happy we could save you money on your home and car insurance!"
Rolland Niles
September 30, 2025
"Excellent customer service. Attentive to your needs when advising."
"Rolland, thank you so much for the review!"
DEANNA PERRYMAN
September 22, 2025
"Brett has been very responsive and easy to work with. He has been very thorough with ensuring I have all the coverage needed to protect my family and I."
"Deanna, thank you so much for taking the time to leave us a 5 star review. I am thankful we were able to help you and your family! "
Milagro Gomez
September 17, 2025
"He is very professional and knowledgeable! Great costumer service"
"Milagro, thank you so much for taking the time to leave us a 5 star review!!"
Kadir Fuzaylov
September 14, 2025
"They are great! They reach out to me and offered the best price and also helped me when I needed changes with my insurance. Thank you!"
"Kadir, thank you so much for taking the time to leave us a 5 star review!"
Laura Nattinger
September 12, 2025
"Our insurance needs are a little complicated and switching over our home and auto coverages is always a bit of a challenge. But Brett listened and was very thorough. He’s attentive and responsive. We are saving money and I feel in good hands."
"Laura, thank you so much for leaving us such a wonderful 5 star review. I am thankful we could help you!"
Letha Vanderhei
September 11, 2025
"I was at my wits end last year. I had filed a claim with my prior insurance company and my premiums were out of this world. This office contacted me and was able to lower my homeowners insurance plus cut my auto in half. They have been very responsive if I call the office with any questions. I am contacted when my policy renews, asking if I have any questions.This year, my premium went down. Great customer service."
"Letha, thank you so much for taking the time to leave us such an amazing review. We appreciate you and your business "
melinda King
September 10, 2025
"I had all in all an excellent experience. My agent answered all my questions and quoted the best price for my home and car insurance coverage."
"Melinda, I am so thankful we could help you out with your home and car insurance. Thank you for leaving us such a great review"
hannah xoxo
September 9, 2025
"Lexi was super informative and very helpful!!"
"Hannah, thank you so much for taking the time to leave Lexi a 5 star review!"
Pamela Mitchell
September 9, 2025
"Taylor was great! She worked effortlessly to find me the best deal. Taylor is a valuable asset to State Farm!!!!!"
"Pamela, thank you so much for taking the time to leave our office and Taylor a review! "