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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jefferson Pham

Jefferson Pham

November 7, 2024

5  out of  5
rating by Jefferson Pham
"My meeting with Brett was quick and easy! We went through all the coverage options and he was able to save me money on a new policy. He took care of all my questions and was very helpful! He was also very responsive and made sure to email and text me throughout the process. I would definitely recommend using the Brett Hensley agency."
We responded:
"Thank you, Jefferson, for your kind words! We're thrilled to hear that our team was able to assist you efficiently and save you money. Your recommendation means a lot to us."
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Deb Haddock

November 5, 2024

5  out of  5
rating by Deb Haddock
"Recently my State Farm Insurance agents changed. My agent of 40 years retired and my accounts were assigned to a new agent Bret Hensley. i liked that he wanted to meet or talk with me about my insurance policies. I agreed and set a phone appointment with his colleague Natilia. She explained my auto and home insurance in depth for each of my policies and the terms. In talking she reminded me to video my personal property in order to have a up to date record. In addition I was reminded to video my jewelry and get appraisals for jewelry that I have collected over the years as proof of worth to insure current proper value. I had done this years ago but have collected more jewelry and had not thought about updating for insurance purposes. Natalia determined my cars and home were insured properly. Overall it was a great experience. Now i have a name that I can call for future questions. Thank you Natalia and Bret for reaching out. Yall are doing a great job !! 👏 I would be happy to recommend you to my family and friends."
We responded:
"Thank you, Deb, for your kind words and recommendation! We are happy to hear that Natalia provided such thorough assistance and that you're satisfied with our home, auto and personal articles policies."
Profile photo of Faye Foster

Faye Foster

October 30, 2024

5  out of  5
rating by Faye Foster
"Taylor was very helpful!"
We responded:
"Thank you, Faye, for your kind words! We're thrilled to hear that Taylor was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your feedback."
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shikara hernandez-stevenson

October 29, 2024

5  out of  5
rating by shikara hernandez-stevenson
"Brett reached out to me about starting a quote with State Farm. I recently had a quote completed last month by a different agency but it was too high and I had to decline. Brett was able to find me discounts that brought my monthly premium down to a reasonable amount. He was very helpful, knowledgeable, and kind. He said he would call me back the next day to go over details and sure enough he followed through. I am very grateful as this was right on time. Thank you, Brett, for all of your assistance!"
We responded:
"Thank you, Shikara, for your kind words. We're delighted out team could assist you in finding a suitable quote and provide the service you needed. Your satisfaction is our priority, and we appreciate your trust in us."
Profile photo of Macaiya Bradley

Macaiya Bradley

October 21, 2024

5  out of  5
rating by Macaiya Bradley
"Brett was very patient, considerate, and detailed when explaining everything… Great customer service!"
We responded:
"Thank you, Macaiya, for your kind words! We're thrilled to hear that Brett provided you with patient and detailed service. Your satisfaction is our top priority, and we appreciate your feedback."
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John OReilly

October 18, 2024

4  out of  5
rating by John OReilly
"Pleasant experience. Knowledgeable agent"
We responded:
"Thank you, John, for your kind words and positive rating. We're glad to hear you had a pleasant experience and found our agent knowledgeable. Please let us know how we can make your experience a 5-star one."
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Isham Evans

October 11, 2024

4  out of  5
rating by Isham Evans
"Very helpful, made The whole experience very easy and very fast"
We responded:
"Thank you, Isham, for your kind words! We're delighted to hear that you found the experience easy and fast. Please let us know how we can make your experience a 5-star one."
Profile photo of Moe Hasic

Moe Hasic

October 3, 2024

5  out of  5
rating by Moe Hasic
"Amazing customer service! And they saved me over $1000 on my policies. Thank you Taylor for all the help!"
We responded:
"Thank you, Moe, for your kind words! We're thrilled to hear about your positive experience and the savings you achieved. Taylor and our team are dedicated to providing excellent service. We appreciate your trust in us!"
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Kim Brannock

September 27, 2024

5  out of  5
rating by Kim Brannock
"Brett took great care of me. Very professional and also friendly. I enjoyed the process."
We responded:
"Thank you, Kim, for your kind words. We're delighted to hear that our team provided you with professional and friendly service. Your satisfaction is our top priority, and we're glad you enjoyed the process. We appreciate your trust in us!"
Profile photo of Jessica Martinez

Jessica Martinez

September 26, 2024

5  out of  5
rating by Jessica Martinez
"I got a call one day from the agency and I never give solicitors a chance but this day I did and let me just say Natalia was very helpful. She got everything done and was on top of sending me everything was super patient with me as I was all over the place but super happy that she was able to help me and get my coverage on my auto a a super good rate"
We responded:
"Thank you, Jessica, for sharing your positive experience with Natalia. We're thrilled to hear she provided excellent service and helped you secure a great rate for your auto coverage. Your satisfaction is our priority!"
Profile photo of Carly Mee

Carly Mee

September 14, 2024

5  out of  5
rating by Carly Mee
"I love State Farm and so glad Taylor called me today and got me back on. Thank you!"
We responded:
"Thank you, Carly! We're thrilled to hear that Taylor was able to assist you and get you back on board with State Farm. Your satisfaction is our priority, and we appreciate your kind words."
Profile photo of Dustin and Laís Johnson

Dustin and Laís Johnson

September 13, 2024

5  out of  5
rating by Dustin and Laís Johnson
"We recently moved to TX and Brett has been an absolute delight to work with. He is very knowledgeable and passionate about what he does. We searched for home and auto coverage with multiple companies and brokers, but none of them took the time he did to earn our business. We highly recommend you call Brett if you are shopping for coverage."
We responded:
"Thank you, Dustin and Laís, for your kind words. We're thrilled to hear that our team's dedication and expertise made your transition to Texas smoother. Your recommendation means a lot to us. Welcome to Texas, and we're here whenever you need us!"
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Lucy Taylor

September 12, 2024

5  out of  5
rating by Lucy Taylor
"Very pleasant and, went the mile to help me a life insurance policy. She was a joy to soak with. She is an asset to your agency."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated, and we’re glad to have been of assistance with your life insurance policy."
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Fanny

September 12, 2024

5  out of  5
rating by Fanny
"Amazing agent! We’ve been in touch for a few week as I had been shopping around for a while. After much consideration Taylor picked my quote back up and we finished getting signed on with an additional life insurance policy at hardly any extra cost. It was awesome! She’s great and I’m looking forward to being insured with State Farm!"
We responded:
"Thank you, Fanny! We're thrilled to hear about your positive experience with Taylor and your new life insurance policy. We look forward to continuing to serve your insurance needs with State Farm. Welcome aboard!"
Profile photo of Italia zuani

Italia zuani

September 9, 2024

5  out of  5
rating by Italia zuani
"Taylor was extremely helpful and provided a great experience with State Farm!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Taylor provided you with a great experience. Your satisfaction is our top priority, and we appreciate your positive feedback."
Profile photo of Katrina Scheihing

Katrina Scheihing

September 9, 2024

5  out of  5
rating by Katrina Scheihing
"Very helpful, timely and friendly."
We responded:
"Thank you, Katrina, for your kind words! We're delighted to hear that you found our service helpful, timely, and friendly. Your satisfaction is our top priority, and we appreciate your positive feedback."
Profile photo of Drew Andrews

Drew Andrews

September 5, 2024

5  out of  5
rating by Drew Andrews
"Taylor was amazing at Brett Hensley State Farm Agency! She saved me a TON of money over my existing Progressive and Geico policies for home/car and was super easy to work with, very responsive, knowledgeable and friendly. Almost too easy! I had to wait until the deal was done to tell her how much she saved me because I almost didn't believe it. If you are looking for a switch, I would give Taylor at Brett Hensley State Farm a chance!"
We responded:
"Thank you, Drew, for your wonderful review! We're thrilled to hear that Taylor provided exceptional service and significant savings on your policies. Your recommendation means a lot to us."
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Bob Glunt

September 3, 2024

5  out of  5
rating by Bob Glunt
"Service was professional but courteous. Grateful for the help.."
We responded:
"Thank you, Bob, for your kind words. We're delighted to hear that you found our service both professional and courteous. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you."
Profile photo of BOB HOPE

BOB HOPE

August 31, 2024

5  out of  5
rating by BOB HOPE
"Met Brett while dining out one evening. Got to talking about car insurance rates, and then found out he was with State Farm and sold car insurance. He sent me a quote the next day and saved me around $20.00. I signed with him and over the next several days, down loaded the State Farm out, completed a ton of paperwork, set up my banking for my monthly bank draft to pay on my account, thus received another discount. Brett is extremely busy, but you can trust him to do what he says he will do. Great guy to work with!"
We responded:
"Thank you, Bob! We're thrilled to hear about your positive experience with Brett and the savings you achieved. Your trust and satisfaction are our top priorities. We look forward to continuing to serve your insurance needs."
Profile photo of Kevin Jackson

Kevin Jackson

August 20, 2024

5  out of  5
rating by Kevin Jackson
"Lexi was a great help setting up new insurance for auto and home give detailed description and overview of what coverages were and she matched what we previously had. Lexi had everything ready to go when me and my wife Ashley showed up to sign documents and had us out of the office less then an hour. Very nice individual and would recommend her to friends and family."
We responded:
"Thank you, Kevin, for your kind words about Lexi. We're thrilled to hear she provided excellent service and made the process smooth for you and Ashley. Your recommendation means a lot to us. We appreciate your trust in our agency!"
Profile photo of Emily Sansom

Emily Sansom

August 17, 2024

5  out of  5
rating by Emily Sansom
"Taylor is amazing. The first time we spoke I wasn't able to change insurance because of the rates, but when I expressed my disappointment she offered to keep me in mind and keep an eye out for a better time. She called yesterday with new rates that saved me money and got me extra coverage. She's friendly and goes that extra mile to help you out. 1000/10 would recommend!"
We responded:
"Thank you, Emily! We're thrilled to hear about your positive experience with Taylor. It's wonderful to know she could find you better rates and extra coverage. Your recommendation means a lot to us. We appreciate your trust in our agency!"
Profile photo of Nathan Hass

Nathan Hass

July 29, 2024

5  out of  5
rating by Nathan Hass
"I dealt with Taylor and she was amazing! I also got a way better quote than any other company I checked into, and I checked several!"
We responded:
"Thank you, Nathan! We're thrilled to hear that Taylor provided excellent service and that we could offer you a competitive quote. We appreciate your trust in us and look forward to continuing to meet your insurance needs."
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Niuste

July 29, 2024

5  out of  5
rating by Niuste
"The process was smooth and without inconvenience! The system was easy to understand and Taylor was so nice and she took the time to explained details, great service!"
We responded:
"Thank you, Niuste, for your wonderful feedback! We're thrilled to hear that Taylor provided you with excellent service and made the process smooth and easy to understand. Your satisfaction is our priority, and we appreciate your kind words."
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oldeenglish64

July 25, 2024

5  out of  5
rating by oldeenglish64
"Taylor Stinson with state farm provided great pricing and great customer service.. I recommend her for sure.!!"
We responded:
"Thank you for your kind words and recommendation! We're thrilled to hear that Taylor provided you with excellent pricing and customer service. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Gunnar Holcomb

July 24, 2024

5  out of  5
rating by Gunnar Holcomb
"Taylor was very helpful in the whole process and quickly got me the insurance I needed."
We responded:
"Thank you, Gunnar, for your kind words! We're thrilled to hear that Taylor was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your trust in us."